AamarTech Blog

The pace of changes and insertion of new technologies has accelerated in the last year and hyper-automation, security based on Artificial Intelligence (AI), smarter research, and cryptocurrencies are some of the IT trends for 2020.

A great milestone happened 50 years ago, the first message was sent over the internet, however, since then we have been advancing rapidly as a society in different directions. It has also changed the way people interact with people with the help of technology. These, in fact, are the focus of many of the IT trends for this new year as we will see below.

1. Hyper Automation

Hyper-automation is a step forward in traditional automation through the integration of numerous tools such as Machine Learning, AI, packaged software, and Robotic Process Automation (RPA).

The proposal is that all these tools work together in order to increase the decision-making power of AI with the aim of replacing the human presence in digital tasks. Companies are eyeing the benefits that this form of automation can bring:

• Decrease human effort and accomplish many more tasks in less time;
• Reduce the risk of human error;
• Increase productivity and production.

The implementation of this form of automation will be especially appreciated by companies like Amazon and FedEx that will be able to delegate complex end-to-end logistics for these tools, improving the customer experience and lowering costs.

But this is still not a simple task and imposes new challenges on how the IT environment is controlled.

2. Strengthening the Internet of Things

The Internet of Things (IoT) is increasingly strong and present in cities, houses, entire buildings, autonomous cars, industry 4.0, among others. Companies like Samsung invest millions in the development of smart electronics that can be controlled via the smartphone, but that is only the surface.

Not only, but this connectivity is also extremely important in the 4.0 era of industries - the sector that was most advanced in implementing technology - and with the promise of auctioning 5G frequencies for 2021, which will allow the exchange of a large volume of data, further encouraging more the search for automation using IoT.

3. Cloud-Based Security

Over the years, more and more services have been digitized and managed through the cloud and data security would be no different. These are one of the most important assets of any company and many companies invest a lot of money to preserve them.

Nowadays, this can be done without the need to invest in hardware or even spend on its management and maintenance. Not only, it is possible to scale without having to invest more in infrastructure and still remain safe.

Not only that, it reduces bureaucracy within the work environment and facilitates the routine of IT professionals, who can then focus on other activities, even improving the company's productivity.

4. Use of Cryptocurrencies

The use of cryptocurrencies to carry out daily transactions is nothing new, countless businesses around the world already accept this means of payment. Furthermore, with the maturity of the financial sector, the expectation for 2020 is that blockchain-based payments will gain even more market share.

Not only, but blockchain technology is also spreading more and more, reshaping entire sectors, increasing their confidence, security, and transparency.

5. Edge Computing

Imagine that edge computing is like an octopus, this animal has no central nervous system, instead, it has small clusters of nerve cells distributed throughout the body. That is, not all the information generated is processed by the periphery.

This decentralization is an IT architecture that enables mobile computing technologies, IoT, autonomous vehicles, etc., since they speed up the data flow and decrease latency, processing the data in real-time.

Not only, by not transmitting this data to a public cloud, it still works as another layer of security.

6. Big Data

Big Data is much more than a term or a conglomerate of information, it is intrinsically tied to the emergence of new technologies such as AI, blockchain, Machine Learning, IoT, all of those mentioned above, so it is not surprising that this one too is a trend for 2020.

With more and more development focusing on the technologies mentioned, the use of this data also tends to be simpler, facilitating the exploration by new companies and startups.

7. Increased Use Of SAAS

Hiring Software as a Service (SaaS) was a great way that companies found to cut costs with maintenance and updating internal systems. This has been a growing trend and promises to have its importance in 2020.

The tendency is for companies to cease the production of proprietary software completely and to rely on third-party tools. In 2019, about 58% of the companies already operated fully in this way and it is estimated that this year will reach 73%.